


Various financial institutions are currently distributing the software to their customers via internet banking services in an attempt to lower the amount of fraud currently being perpetrated. Since then IBM has poured a considerable amount of resources into diversifying Trusteer’s product line and now offers several consumer security products, seemingly, all for free. Originally headquartered in Tel Aviv Isreal, Trusteer was purchased in October 2013 by IBM for $1 billion and headquarters were relocated to Boston, Massachusetts. Financial institutions offer the software free of charge with a view to making online banking safer for customers.

Trusteer Rapport is advertised to be compatible with Microsoft Windows (XP-SP2 and higher) and Mac OS X and can be downloaded free of charge. On installation, Rapport also tries to remove existing financial malware from end-user machines and to prevent future infection. It attempts to protect users against the following forms of attacks: Man-in-the-browser, Man-in-the-middle, session hijacking and screen capturing. The software includes anti-phishing measures to protect against misdirection and has the purported capability to prevent malicious screen captures. Trusteer Rapport is security software designed to protect confidential data, such as account credentials, from being stolen by malicious software or via phishing. So what is it, where does it come from and should you use it are all questions that we will try to answer here. Everything from slowness to Windows deactivation to 0xA BSODs all being caused by either the installation or attempted removal of this software. As of the last three years there has been a noticeable trend in the computer troubleshooting and repair industry and a particular piece of software called Trusteer Rapport has been causing some odd behavioral problems on machines that we repair.
